Data Deletion

How to request deletion, how to revoke access at each provider, what happens immediately, and what is retained and why.

Sections

§	Section
1	How to request deletion
2	Revoking connected access — Google, Meta and other providers, with per-provider instructions
3	What happens immediately
4	Recovery window
5	Retention timelines
6	What is retained and why
7	Export before you delete
8	Data held by connected services
9	Support

Delete from the workspace

Settings → Workspace → Delete workspace. Deletion starts immediately: stored OAuth access and refresh tokens are destroyed, every scheduled agent stops, and queued actions are cancelled rather than completed.
Or write to us

Send the request from the email address on the account to privacy@atnos.ai with the workspace name. We confirm the request, verify you control the account, and complete deletion within 30 days.
Revoke at the provider as well

Deleting in ATNOS destroys our copy of the tokens. Revoking at the provider is the independent belt-and-braces step — per-provider instructions are on Connected access. For Google: myaccount.google.com/permissions. For Meta: Settings & privacy → Settings → Apps and websites.

Item	When it goes
OAuth access and refresh tokens	Immediately, on disconnection or deletion
Running and scheduled agent work	Immediately — queued actions are cancelled, not completed
Workspace records, drafts, generated material	Exportable for 30 days, then removed
Campaigns and pages in your own accounts	Never touched — they stay yours, ATNOS simply stops managing them
Encrypted backups	Roll off within the 35-day backup window
Invoices and financial records	Retained 7 years, as tax law requires

Export first. Settings, then Data export, produces a complete archive of contacts, campaign history, generated material, configuration and audit logs in JSON and CSV. The encrypted download is available for seven days.
Your accounts keep their work. Campaigns and pages live in your own accounts and remain under your control — ATNOS simply stops managing them.
Workspace data stays exportable for 30 days after cancellation.
Tokens go immediately. OAuth access and refresh tokens are destroyed on disconnection or deletion.

Requests and questions: privacy@atnos.ai

Category	Period
OAuth access and refresh tokens	Destroyed immediately on disconnection or deletion
Account and workspace records	Life of the account plus 30 days
Campaign, analytics and CRM data	25 months, then aggregated irreversibly
Application and security logs	12 months
Audit logs	12 months (longer under an enterprise agreement)
Consent records	24 months from the consent event
Invoices and financial records	7 years, as required by tax law
Encrypted backups	35-day rolling window